Terms and Conditions
Passport & credit card details are held for each bike while in your care
Signed rental contract required for each bike hire
Full payment is required to confirm all bookings
Half day bike rental hours – 9am-12.30pm & 1.30pm-5pm
Bikes may be kept at your accommodation but are at your own risk, you are liable for the full replacement cost if stolen / broken
Late returns charges apply from 65€
Loss, stolen or damage charges apply & include labour costs where necessary.
Damage waiver is available in store at 5€ per day to reduce any unforeseen charges
Ensure you have adequate travel insurance to cover yourself, the bike and our cancellation policy.
Downhill & kids bikes include – Full face helmet, goggles, shin pads, elbow pads, gloves & jersey
Enduro bikes include – Regular open face mountain bike helmet, knee pads, gloves & jersey
Bike delivery from our Tignes store is only available when hiring bikes for 4 days or more
As an evolving business we reserve the right to update update our terms, conditions & policy’s
Cancellations & refunds
If you decide to change or cancel your booking for any reason we will change the date of booking free of charge providing we have availability, no refund will be given.
If the lifts or resort closes for any reason no refund is given, a claim must be made through your travel insurance provider.
We will provide you with a Certifiacte Of Cancelation to assist with your insurance claim.
In the unlikely event that we have to cancel your booking we will offer a date change / credit.
It is your responsibility to ensure that you and all the persons in your booking have adequate and specialist insurance to cover all the activities to be undertaken, whether as part of this contract or otherwise including insurance for injury, loss and damage you may cause as a result of your activities.
Please remember that ordinary travel insurance does not usually cover vigorous or potentially dangerous activities including mountain biking and other activities and sports.
Where you have or intend to hire, borrow or use equipment during your holiday, it is a condition of this contract that you carry adequate insurance cover in the event that your use of equipment causes damage to the equipment.
Bike Sales – Ex Demo
When purchasing a second hand ‘Ex-demo/hire’ bike from us, you agree that the bike has been used for at least one season for demonstration & rental purposes on the terrain for what they are designed & intended for.
Limited Guarantee – Time limited by per item as stated in advert (not a full manufactures guarantee) All warranty advice provided by Startline MTB
We carry out a basic ten point safety check and service.
Shipping- items will be insured to there purchase value.